Financial Policy
We welcome you to our office and will help submit insurance claims on your behalf.
We value your business and trust. Please review our financial policy:
Insurance & Copayments
- Insurance coverage is verified before your visit
- Copay is determined and due at the time of service
- Secondary insurance is submitted by the office, but unpaid balances may be your responsibility
- Multiple procedures may incur separate copays (visit copay vs. procedure copay)
Billing & Payment
- After insurance payment, any remaining balance will be billed to you
- The office will not dispute insurance coverage; you must pursue reimbursement with your insurance company
- Waiting for insurance payment is a courtesy and may be withdrawn at any time
- Please pay any outstanding balance within 30 days of notification
- Payment plans are available for qualified accounts
Account Management
- Accounts over 120 days past due must arrange payment before scheduling future appointments
- Collections may include court, attorney, or agency fees
- Patients with accounts sent to collections may be marked inactive or discharged from the practice
No-Show Policy
Effective September 1, 2025: A $100 no-show fee applies if you do not cancel at least 24 hours prior to your appointment. Three no-shows may result in discharge from the practice.
Questions about your account? Please contact us through the Patient Portal or call us at (203) 225-0506.