Financial Policy

We welcome you to our office and will help submit insurance claims on your behalf.

We value your business and trust. Please review our financial policy:

Insurance & Copayments

  • Insurance coverage is verified before your visit
  • Copay is determined and due at the time of service
  • Secondary insurance is submitted by the office, but unpaid balances may be your responsibility
  • Multiple procedures may incur separate copays (visit copay vs. procedure copay)

Billing & Payment

  • After insurance payment, any remaining balance will be billed to you
  • The office will not dispute insurance coverage; you must pursue reimbursement with your insurance company
  • Waiting for insurance payment is a courtesy and may be withdrawn at any time
  • Please pay any outstanding balance within 30 days of notification
  • Payment plans are available for qualified accounts

Account Management

  • Accounts over 120 days past due must arrange payment before scheduling future appointments
  • Collections may include court, attorney, or agency fees
  • Patients with accounts sent to collections may be marked inactive or discharged from the practice

No-Show Policy

Effective September 1, 2025: A $100 no-show fee applies if you do not cancel at least 24 hours prior to your appointment. Three no-shows may result in discharge from the practice.

Questions about your account? Please contact us through the Patient Portal or call us at (203) 225-0506.